Q - How far in advance do I have to order?
A - We can accept a reservation for an international cell phone at anytime. We will call prior to your scheduled departure to confirm that you will still be needing the phone. The phone's are shipped overnight courier, we need at least the shipping time, but prefer a two day notice.
Q - How do I order?
A - Click on the Order Now! or Call IMS:
Please state the dates you will need the cell phone and the countries you will be visiting.
Q - Where do I go to pick up the phone?
A - We deliver the cell or satellite phone to your home or office in Ottawa, Montreal or Toronto at no extra charge. When you are finished with the phone, just call us.
Q - How can I pay ?
A - We accept the following major credit cards
- AMERICAN EXPRESS
- VISA
- MASTER CARD
- DINER CLUB
Q - Do you require a deposit & when is my card charged?
A - When your order is packed, your card will be authorised for $500 per phone rented. This is an authorisation, and not a charge, and will not appear on your credit card statement.
It will however reduce your available credit limit, and acts as a deposit. In addition we will charge your card for the total rental charges, which include:
- Delivery
- Rental
- Minimum usage (if applicable)
- Return & optional items
After you have returned the equipment & when your invoice is produced (usally the month after you have returned the equipment), the authorisation ($500 per phone) will be closed for any additional charges or balance adjustments.
