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IMS is family owned and operated since 2010 located in Orleans Ontario, serving Clients in the cellular industry since 2000. IMS is the first family Owned business to have a cellular, Satellite rental domestic and world wide in the Ottawa area. Since 2010, we have serviced over 100000 clients in the Orleans, Ottawa area, in cellular repairs, sales, rentals and much more. Service, Quality & customer satisfaction, is and has been our focus and for over 10 years. We carry the largest selection of cellular devices, to ensure our local and online clients have the best quality in selection. When you purchase or repair a devices at IMS, be assured that your getting the best quality parts and devices to ensure your connected.
Our Core Values
Reliability: To provide exceptional service and reliable wireless products to each of our clients.
Commitment: International Mobile Services Inc. is dedicated to doing what we all believe in. That is to ensure each client is 100% satisfied.
Teamwork: Our attitude at International Mobile Services Inc. is to work together, be dynamic, patient and determined in our work.
Respect & Trust: We believe at IMS that every client should and will be treated fairly, with courtesy and consideration. Being honest, consistent, trustworthy, and most of all responsible, are values our clients can count on.
Quality: At International Mobile Services Inc., quality comes from having knowledge, experience, and turning questions into solutions.
Communications: Everything at IMS, starts with communications. From the time you make an inquiry about our services, to the moment a unit is returned. We keep you informed every step of the way.
What Our Customers Are Saying
After about a month of waiting for my computer to be fixed at the Mac Clinic, I've decided to have all of my computer and phone needs taken care of at IMS. Friendly, knowledgeable and efficient. Couldn't ask for more, really. Thank you so much, Nick and team!! Will refer friends and family to you.
Got my Google Pixel 2 XL screen replaced by a slightly cheaper competitor. Within 2 weeks, the screen wouldn't work. I brought it in, and they were able to remove the screen without breaking it, discovered that a clip wasn't put in to hold a connection in place, remove the excess glue from the sloppy repair, and get it all back together in an afternoon. All for the low price $75. Honest and fast. I Would highly recommend them.
Great service and ownership for this local business in Orleans. We have broken many cell phone screens, had iPad repairs and IMS always delivers on the timeline they say and they are fair with prices. Highly recommend them and you are supporting locals too.